ALEXANDER'S DESIGN SERVICE REQUIRES A DEPOSIT PRIOR TO OREDERING MATERIAL- THIS IS USUALLY 50% BUT DEPENDS ON THE PRODUCT AND MANUFACTHIURER WE TAKE THE PAYMENTS VIA CERTIFIED CHECK , CASH , ZELLE , VENMO , PAYPAL
Payment requirements for material orders:
For Cabinet orders, The cabinet companies require 50% deposit and the final 50% 2-3 days before shipment. That is how I receive the payments also. The stock brands (Charlton and Golden home allow cash to driver on delivery as an option also)
Countertop orders are 50% at template and the final after installation
If material paid in full at this point a 3% discount will be applied to the cost including any other specials or deals already included in the contract
Second payment is paid 2-3 days prior to delivery by certified check, Zelle, PayPal, or Venmo, or debit direct to manufacturer * if approved .
Only type of COD allowed on the DAY OF DELIVERY IS CASH
Returns that are cause or measurement issues are non refundable or have a 35% restocking fee depending on manufacturer. Damaged or missing items will be replaced as long as reported within 3 days and as long as still in original packaging and have not been attempted to be installed. Must contact Alexander's Design service asap with description and pictures of damage. Cabinet warrantees are as follows: